Sub-Zero · Bainbridge Island
Sub-Zero Ice Maker Repair on Bainbridge Island
Clear-ice and standard Sub-Zero ice makers — short fills, hollow cubes, stalled harvests and supply restrictions traced back to the source.
What people describe on the phone
Close to what yours is doing? Then it is a fault with a known way back.
- Cubes come out hollow, undersized or cloudy compared with a year ago
- Ice tastes and smells of whatever else is in the refrigerator
- Production stopped entirely a few days after a water filter change
- Bin has fused into one solid block that has to be chipped apart
On an older unit
On an older unit the ice maker usually fails at the water end rather than in the mechanism: the inlet valve, a filter left in too long, or a supply line that has sat behind the cabinet since the kitchen was built. Those parts do not announce themselves — the ice simply gets smaller, cloudier or stops — and every one of them can be replaced without touching the refrigeration system.
How the visit runs
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Measure the fill
Fill volume and fill time timed at the mold. Hollow cubes are a fill problem far more often than a module problem.
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Walk the water back
Filter, inlet valve, supply line and household pressure checked in that order, from the mold back to the shut-off.
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Harvest and thermostat
Harvest cycle forced and watched end to end, mold thermostat and heater tested against spec.
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Bin and airflow
Bin sensor and compartment airflow checked, because fused ice is usually a temperature story, not a mechanical one.
What it costs
What the repair usually costs, and when you get the real figure
One flat $89 service call covers getting here and diagnosing the fault, and the $89 is deducted from the repair once you approve it.
Each line is the repair itself, parts and labour, done where the unit stands. Your own figure is written down after the diagnosis and before a part is ordered or a panel opened.
- Ice maker, water valve or supply line
- $260–$860
- Electronic control board
- $430–$890
If the diagnosis turns out to be the cabinet rather than the ice maker — a fan, a defrost fault, the sealed system — the range for it is on the refrigerator or freezer repair page.
From the island
What the callbacks sound like
4.9 / 51,550 reviews
Harvest cycle kept stalling halfway, so the mold sat full and nothing dropped into the bin. He forced a cycle and watched it end to end before touching anything. Mold thermostat out of spec, replaced.
Nadia L.Port Madison · Jun 2026 Production stopped dead about a week after I changed the water filter, and I was sure I had broken something. He checked the fill at the mold, then found a shut-off valve that never fully reopened.
Reuben G.Winslow · Feb 2026 Short fills and undersized cubes, and two other outfits had already told me the module needed replacing. He measured the fill time, found the inlet valve barely opening, and changed just the valve.
Emil V.Port Madison · Nov 2025
Ice Maker Repair
Book a ice maker diagnostic
Choose a slot online with the model number and what the unit is doing, or ring and describe it. The call back fixes the arrival window around the sailings.
Call (206) 785-2960- Ringing
- (206) 785-2960 is picked up 24/7
- Island days
- Out on calls 8:00 am – 8:00 pm, seven days, round every district
- First visit
- $89 for the trip and the diagnosis — deducted once you say yes to the repair
- Districts
- Winslow · Rolling Bay · Lynwood Center · Port Madison
Online booking
Take a slot on the island run
- Choose a day and a time of day that works for the house.
- Add the model number from the unit's rating plate and a sentence on what the unit is doing.
- We ring back with an arrival window that fits the sailings.
Prefer to describe it out loud first? Ring (206) 785-2960 — a good description on the phone is half of an island diagnosis.
What the $89 buys: the crossing, readings taken over a cycle, and a diagnosis you can act on. Say yes to the repair and that $89 is taken off its price; the price itself is written down for you before a panel comes off.