Driftwood Sub-Zero Service · Bainbridge Island
Winslow Rolling Bay Lynwood Center Port Madison
Anywhere on this map is a normal working day for us — no minimum job size and no surcharge for the far end of the island.

Contact

Book a Sub-Zero diagnostic

The phone is fastest and it is answered 24/7. Anything booked before noon usually gets a same-day slot somewhere in the run; later than that is normally next morning.

Call (206) 339-4211 Book online
Phone
Answered 24/7 on (206) 339-4211
On site
8:00 am – 8:00 pm, seven days
Service call
$89 flat, credited in full against an approved repair
Coverage
Winslow · Rolling Bay · Lynwood Center · Port Madison — the whole of Bainbridge Island

  • The model number

    On the frame inside the fresh-food door, upper left, or behind the base grille on older cabinets. It tells us which failure family the unit belongs to before anyone sets off.

  • What the temperatures actually are

    A glass of water left in the compartment for an hour with a kitchen thermometer in it beats the door display every time.

  • When it started, and what changed

    A filter change, a power cut, a door left ajar overnight — the trigger usually narrows the fault more than the symptom does.

  • Where you are on the island

    District and rough location. It decides where you land in the day’s run and how early we can get to you.

From the island

What the callbacks sound like

4.9 / 51,057 reviews

  • Second kitchen by the water, and everything in the undercounter drawer had welded into one lump I was chipping at with a spoon. Dead drain heater. Sorted in a single visit, and he carried the ice out.

    Sylvie O.Pleasant Beach · Oct 2025

  • Older cabinetry down at Point White, and the freezer alarm would not clear whatever we did with the panel. A thermistor was reporting nonsense rather than a real fault. Replaced, and we watched a full cycle.

    Orla M.Point White · Apr 2026

  • The high-temperature alarm sounded two nights running and cleared itself by breakfast, so of course it behaved when he arrived. He read the defrost heater anyway and found it open. New heater, run back down to spec.

    Bram H.Winslow · Mar 2026

Service request

Take a slot on the booking page

Booking goes straight to the person who will do the work. If the answer is something you can check yourself first, we will say so when we ring back to confirm the window.

Call (206) 339-4211
Hours
8:00 am – 8:00 pm, seven days
Phone
Answered 24/7
Service call
$89, credited in full against an approved repair
Covering
Winslow · Rolling Bay · Lynwood Center · Port Madison
Hands pressing a new gasket into the door of a stainless refrigerator, the old gasket and pliers on the counter

Online booking

Take a slot on the island run

  1. Pick the day and the window that suits you.
  2. Add the model number off the frame inside the fresh-food door, plus what the unit is doing.
  3. We confirm a two-hour window planned around the sailing schedule.
Book online

Rather talk it through? The line is answered 24/7 on (206) 339-4211, and the crew works 8:00 am – 8:00 pm, seven days.

The visit is a flat $89 service call — the crossing, the temperature log and a full diagnosis. It comes off the total in full if you approve the repair, and the repair price is agreed in writing before anything is opened.